Capital Movers Texas LLC

M:

I hired Capital Movers Texas LLC to move me from a 20x40 storage locker in south Austin to a house in Round Rock Texas. After CMT arrived at the storage facility with what I felt was to small of a moving truck and only 2 men to move me I felt the 2 to 3 hours quoted was a low ball. One side note to co cider was when I went to buy the movers bottled water from the local store and arrived back they were sitting down after only 45 min of work. I looked past this but noticed the truck after 4 hours was almost full and not able to complete the move. Then after the realization they would not have room they said they can make another trip.. adding almost 3 hrs to my move and hundreds more in my cost. I declined and had to rent a truck of my own and some helpers to move the remainder on the following day. Again adding several hundred more dollars to my already under quoted price. Now the kicker to all this is that during the move one of the inexperienced young mover broke (witnessed by several people and not desputeted) a very costly ceramic BBQ from Japan. When asked if it would be replaced I was told they would offer 75 of my cost. For an item that is worth 2000 not to mention the sentimental value.. I was insulted. I contacted the owner by text so as to keep a writin record of our conversation. He said rude things about me.(like your not a man if you can't talk on the phone) (and that I'm a crook and didn't plan on paying for my move anyway) He has been rude and condacending throughout this whole ordeal. Hes not been cooperative or professional in any way. I was able to stop payment for the move cost but unable to get any reimbursement for my family heirloom item. He told me to kick rocks in a matter of speaking. And even threatened to file harassment charges for texting him 2X after I had given him 2 weeks to review the issue and posiably find a replacement item. After I told him the item was from Japan and well over 50 years old.. but no call back as promised so I text him 2 weeks later to find out where he stood.. And then he told me to stop text him or else. So here we are..

Oh and they moved most of the load they were able to fit right into my garage not into the house.. nice!

Move size: 4 Bedroom Home Service cost: $600

This guy does not pay his bills. Period! Appears he is just lazy and looking for a hand out. He has a "Letgo" page that he sells used items derived from people's delinquent storage units. The BBQ is probably not a family heirloom I'm sure of, because he is not Japanese and has no ties to anything Japanese. More like a item he derived from a storage unit he bought. His profile already had a review of his poor failure to stand by his products he sells. His review I believe has no merit or validity. Plus, it appears he has no more then a 6th grade education.

Move size: 3 Bedroom Home Service cost: $600